It’s Judy here, and I’m taking a moment today to share some personal reflections and updates about Trèsolz, the journey that has been my passion project and labor of love. As the sole owner of Trèsolz, a brand dedicated to providing beautiful and comfortable shoes for those of us with larger feet, my heart is full as I pen down these thoughts. It’s been a while since I’ve written a heartfelt email, and I realize how much I miss connecting with you directly.
At 51 years old, juggling the roles of a full-time school teacher, wife, and mother to three teenage boys, starting and growing Trèsolz has been a challenge unlike any other. I’ll be honest – breaking into the footwear space as a new brand, especially one catering to large sizes, has been tough. There have been countless nights of self-reflection, strategizing, and, yes, moments of frustration when I wondered if this dream was worth the struggle.
You see, I’m not just the founder of Trèsolz; I am also a consumer who struggled to find stylish shoes in my size. This personal experience fuels my commitment to offering you the best possible service. I know the frustration of finding shoes that fit well and look good. It’s precisely why I am so dedicated to being transparent and detailed in every aspect of our online store.
Finally - Online Shoe Shopping Made Simple!
In our efforts to continuously improve, we’re introducing a new VIP service for our loyal subscribers. This innovative service allows you to experience the joy of shopping from home with added convenience. We’re trialing “FitPair: Your Perfect Shoe, Guaranteed” service where you can select two sizes of the same style – for instance, if you’re unsure whether you’re a size 11 or 12, we’ll send both. You can try them on in the comfort of your home and return the pair that doesn’t fit with a pre-paid return label. This is our way of making sure you get the perfect fit without the hassle and frustration of multiple returns. We are currently trialing our FitPair Service with some of you right now and so far...it's been great. Every customer has been thrilled with the service and has found the perfect fit with ease.
A Service Like No Other!
I understand that many of you are hesitant to shop online for shoes in large sizes because of sizing concerns. Trust me, I get it. I’ve experienced the same anxieties myself. FitPair is our way of making your shopping experience smoother and more enjoyable. If you’re interested, please reach out to us at info@tresolz.com or give us a call. We’re here to discuss the details and ensure you feel comfortable and confident in your purchase.
Currently, we’re taking a short pause on new designs to focus on strengthening our brand’s trust and awareness. I encourage you to explore our existing styles and read through our detailed size descriptions. If you’re still unsure, don’t hesitate to contact us with your measurements. I’m personally committed to helping you find the perfect pair of Trèsolz shoes.
Thank you for your continued support and for being a part of this incredible journey. Every step of the way, from my heart to yours, I am grateful for your trust and loyalty. Stay tuned for more updates, and know that your satisfaction and happiness with Trèsolz remain at the core of everything we do.